Child Care & Education Courses – 12 CEUs

• Childcare & Education I
  • Semester 1: Business Aspects of Child Care Facilities
  • Semester 2: Personnel Techniques and Procedures
• Childcare & Education II
  • Semester 1: Establishing positive relationships with parents and families
  • Semester 2: Providing a safe and secure child care environment
• Childcare & Education III
  • Semester 1: Development stages for infants, toddlers, and pre-school age children
  • Semester 2: Effective techniques for fostering positive self-esteem
• Childcare & Education IV
  • Semester 1: Early childhood academic and enrichment activities
  • Semester 2: Managing behaviors, resolving conflicts

Office Management

• Microsoft Office 365 - For End Users Series
  • Office 365 Overview
  • Email, Contacts & Calendar
  • Using the Office 365 Office Apps
• Microsoft Office 365 - Administration Series
  • Getting Your Domain Ready
  • Creating and Supporting Users and Groups
  • Administrating Mailboxes, Contacts, Policies and More
• Microsoft Office 365 - SharePoint for End Users Series
  • SharePoint Overview
  • Creating Your First Site
  • Adding Content to the Team Site / Searching for Content
• Microsoft Office 2016 Excel - Basic Series
  • Getting Started with Microsoft Office Excel 2016
  • Performing Calculations
  • Modifying a Worksheet
  • Formatting a Worksheet
  • Printing Workbooks
  • Managing Workbooks
• Microsoft Office 2016 Excel - Intermediate Series
  • Working with Functions
  • Working with Lists
  • Analyzing Data
  • Visualizing Data with Charts
  • Using PivotTables and PivotCharts
• Microsoft Office 2016 Excel - Advanced Series
  • Working with Multiple Worksheets and Workbooks
  • Using Lookup Functions and Formula Auditing
  • Sharing and Protecting Workbooks
  • Automating Workbook Functionality
  • Creating Sparklines and Mapping Data
  • Forecasting Data
• Microsoft Office 2016 Word - Basic Series
  • Getting Started with Word
  • Formatting Text and Paragraphs
  • Working More Efficiently
  • Managing Lists
  • Adding Tables
  • Inserting Graphic Objects
  • Controlling Page Appearance
  • Preparing to Publish a Document
• Microsoft Office 2016 Word - Intermediate Series
  • Organizing Content Using Tables and Charts
  • Customizing Formats Using Styles and Themes
  • Inserting Content Using Quick Parts
  • Using Templates to Automate Document Formatting
  • Controlling the Flow of a Document
  • Simplifying and Managing Long Documents
  • Using Mail Merge to Create Letters, Envelopes, and Labels
• Microsoft Office 2016 Word - Advanced Series
  • Manipulating Images
  • Using Custom Graphic Elements
  • Collaborating on Documents
  • Adding Document References and Links
  • Securing a Document
  • Using Forms to Manage Content
  • Automating Repetitive Tasks with Macros
• Microsoft Office 2016 Outlook - Basic Series
  • Getting Started with Outlook 2016
  • Formatting Messages
  • Working with Attachments and Illustrations
  • Customizing Message Options
  • Organizing Messages
  • Managing Your Contacts
  • Working with the Calendar
  • Working with Tasks and Notes
• Microsoft Office 2016 Outlook - Advanced Series
  • Modifying Messages and Setting Global Options
  • Organizing, Searching, and Managing Messages
  • Managing Your Mailbox
  • Automating Message Management
  • Working with Calendar Settings
  • Managing Contacts
  • Managing Activities Using Tasks
  • Sharing Workspaces with Others
  • Managing Outlook Data Files
• Microsoft Office 2016 PowerPoint - Basic Series
  • Getting Started with PowerPoint
  • Developing a PowerPoint Presentation
  • Performing Advanced Text Editing Operations
  • Adding Graphical Elements to Your Presentation
  • Modifying Objects in Your Presentation
  • Adding Tables to Your Presentation
  • Adding Charts to Your Presentation
  • Preparing to Deliver Your Presentation
• Microsoft Office 2016 PowerPoint - Advanced Series
  • Modifying the PowerPoint Environment
  • Customizing Design Templates
  • Adding SmartArt and Math Equations to a Presentation
  • Working with Media and Animations
  • Collaborating on a Presentation
  • Customizing a Slide Show
  • Securing and Distributing a Presentation
• Professionalism in the Office Series
  • Positioning Yourself as a Professional
  • Enhancing Your Professional Image
  • Expanding Your Skills
  • Communicating for Results
  • Building Relationships and Networks
• Business Etiquette and Professionalism Series
  • Principles of Professional Behavior
  • Interview Etiquette
  • Planning and Attending Business Meetings
  • Electronic Etiquette
  • Multicultural Etiquette
• Communication Essentials Series
  • Business Communication
  • Verbal and Non-verbal Communication
  • Written Communication
  • Electronic Communication
  • Communicating with Graphics
  • Effectively Working for Your Boss
• Thinking Critically Series
  • Facing New Problems
  • Establishing the Problem
  • Discovering the Solution
  • Accepting a Decision
• Time Management Skills Series
  • Identifying Goals
  • Effective Energy Distribution
  • Working with Your Personal Style
  • Building Your Toolbox
  • Establishing Your Action Plan
• Customer Service Series
  • Understanding Customer Service
  • Focusing on the Customer
  • Customer Service and the Telephone
  • Handling Complaints
  • Enduring Stress