Veterinary Assistant

Veterinary Assistant

You'll learn about every aspect of veterinary assisting, including anatomy and physiology, animal restraint, laboratory sample collection, assisting in surgery and dentistry, prescription preparation, and taking radiographs.

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Veterinary Assistant

This online program will prepare you to become a productive member of a veterinary team. You’ll learn about every aspect of veterinary assisting, including anatomy and physiology, animal restraint, laboratory sample collection, assisting in surgery and dentistry, prescription preparation, and taking radiographs. You’ll also learn how to interact professionally with clients and gain the expertise you need to educate them about key topics in pet care, such as nutrition, vaccinations, and administering medication. This program is designed for people who want to work at a veterinary hospital and those who are already employed in positions in which they look after animals.

Externship Hours:

Not included

Certification

No certification included with the program

Learning Objectives:

Upon completion of the ed2go Veterinary Assistant Program, you’ll:

  • Understand the duties of the veterinary assistant.
  • Learn the anatomy and physiology of the major organ systems.
  • Master office communication skills and see how to handle medical records.
  • Learn how to determine age and gender of animals.
  • Find out how to restrain animals seen at the hospital.
  • Discover how to take vital signs such as temperature, pulse, and respiration rate.
  • Learn how to trim nails, empty anal sacs, and properly bathe animals.
  • Identify the hazards you’ll face in a veterinary hospital from anesthetics, infections, and X-rays,
  • Explore the reproductive cycles, diseases, and sterility procedures in cats and dogs.
  • Find out how vaccines work, when to give them, and how to administer them.
  • Learn the basics of feline and canine nutrition, including prescription foods.
  • Discover how to prepare prescriptions and understand the different drug classes.
  • Learn the different ways to administer medications—orally, in eyes and ears, and by injection.
  • Research the euthanasia process from the client’s and hospital’s perspectives.
  • Learn how to take blood samples and how to restrain for the procedure.
  • Understand what blood tests tell us, and see how to do a packed cell volume and blood smear.
  • Learn how to collect urine and perform a urinalysis, and understand what the results mean.
  • Explore diagnostic tests performed in the hospital on serum, skin, and feces.
  • Find out about radiation protection and how to position an animal to for a radiograph.
  • Recognize and alleviate pain in animals.
  • Learn how to deal with common emergencies you’ll see in a veterinary hospital.
  • Learn how to chart teeth, perform common dental procedures, and provide client education on dentistry.
  • Explore the life cycles, diagnosis, and treatment options for internal and external parasites.
  • Investigate substances that can poison pets and learn about emergency treatment.
  • Learn the names of surgical instruments and how to prepare surgical packs.
  • Figure out how to prepare a patient for surgery and help during and after the anesthetic.
  • Learn how to prepare an effective resume, advance your skills, and develop strong interview skills.

Program Outline:

"Lesson 1: Welcome to the Veterinary Hospital
Get familiar with the different roles people have at the hospital, find out what veterinary assistants do, discover what it takes to succeed as a veterinary assistant, and explore the physical layout of a veterinary hospital.

Lesson 2: Getting Ready for Your First Visit
To prepare for your first visit to a veterinary hospital, you’ll learn how to dress and communicate appropriately, protect the confidentiality of clients, and protect yourself from the potential hazards of the hospital.

Lesson 3: Physiology and Anatomy 1: Directional Signs and the Skeletal System
Describe locations on the body using medical directional terminology and apply these terms as you learn the bones of the skeletal system.

Lesson 4: Physiology and Anatomy 2: The Nervous System, Endocrine System, and Muscles and Joints
Gain an understanding of the nervous and endocrine systems as well as the muscles and joints, and recognize common diseases that affect these systems.

Lesson 5: Physiology and Anatomy 3: The Circulatory and Respiratory Systems
Learn the details of the circulatory system—which includes both the cardiovascular and lymphatic systems—and understand the anatomy and function of the respiratory system.

Lesson 6: Physiology and Anatomy 4: The Digestive System, Urogenital System, Liver, and Spleen
Investigate how the digestive and urogenital systems work in animals, and see what roles the liver and spleen play in the body.

Lesson 7: Front Office Duties: Records, Confidentiality, and Client Relations
Explore some front office duties, including working with medical records, handling confidentiality issues that might arise with them, understanding how liability applies to phone advice, and learning how to constructively interact with clients.

Lesson 8: More Front Office Tips, and Determining Age and Gender of Kittens and Puppies
Expand your knowledge of how to handle clients by learning good telephone techniques and methods of dealing with complaints, and figure out how to tell a kitten’s or puppy’s gender and age.

Lesson 9: Canine Restraint
Learn how to approach, carry, and hold dogs for your mutual safety.

Lesson 10: Feline and Exotic Restraint
Learn how to determine what a cat is telling you and how to restrain it, and explore techniques for handling exotic animals such as rabbits, pocket pets, and birds.

Lesson 11: The Physical Examination: Procedures, Restraint, and Vital Signs
Discover how to conduct a physical examination, how to restrain an animal while doing it, and how to take vital signs such as temperature, pulse, and respiration rate.

Lesson 12: Nail Trimming, Anal Sacs, Bathing, and Clipper Care
Learn how to trim nails, empty anal sacs, properly bathe animals and apply dips, and care for hair clippers.

Lesson 13: Workplace Hazards and Infection Control
Identify the hazards you’ll face in a veterinary hospital, including chemicals, anesthetics, radiation, and diseases, and learn how to prevent the spread of infectious disease to patients and yourself.

Lesson 14: The Reproductive Cycle and Sterilization Procedures
We’ll explore the reproductive cycle in cats and dogs, the diseases they are at risk for if they’re not sterilized, and finally, the procedure used to stop them from being able to breed.

Lesson 15: Vaccinology
Find out what vaccines are made of, how they work, when we should give them, and how to administer them.

Lesson 16: Nutrition Basics and Prescription Foods
Learn the basics of feline and canine nutrition, why we use of prescription foods, and why some clients prefer homemade foods.

Lesson 17: Prescriptions: Preparing and Calculating Doses
Learn how to prepare prescriptions and calculate doses of medication using an animal’s weight, and find out what to tell clients who ask for refills or prescriptions over the phone.

Lesson 18: Prescriptions: Types of Medications and What They Do
Learn the differences between over-the-counter and prescription drugs, discuss the major types of medications and what they do, and find out which human medications pose a danger to pets.

Lesson 19: Giving Medications
Learn the different ways to administer medications, including orally, in the eyes and ears, and by injection.

Lesson 20: The Euthanasia Process
Research the euthanasia process from the client’s perspective, and learn how to make it as comfortable as possible.

Lesson 21: Taking Blood Samples
Learn the locations of the veins, how to take blood samples, and how to restrain for the procedure.

Lesson 22: Interpreting Blood Tests and Handling Blood
Discover what blood tests tell us about disease, and see how to do a packed cell volume and blood smear.

Lesson 23: Urine Collection, Handling, and Interpretation
Learn how to collect urine, what elements we measure in a urinalysis, and what the results mean.

Lesson 24: Tests: Serology, Scrapings, Smears, Flotations, and Necropsies
Explore the diagnostic tests commonly performed in the hospital, including serological tests, skin scrapings and cytology, fecal flotations and smears, and cultures; and see what your role will be in necropsies (post-mortem exams).

Lesson 25: Radiographs and Personal Safety
Learn how to produce high-quality radiographic images and how to protect yourself while taking them.

Lesson 26: Radiographic Positioning
Learn how to position an animal to get the correct radiographic view.

Lesson 27: Pain Recognition and Emergency Care
Discover how to recognize and alleviate pain in animals, and explore how to deal with common emergencies you’ll see in a veterinary hospital.

Lesson 28: Dentistry: Charting, Tooth Disease, and Dental Care
Learn how to chart teeth, what diseases teeth suffer from, how a veterinarian does teeth cleaning and extractions, and how to educate clients about home dental care.

Lesson 29: External Parasites: Fleas, Ticks, Mites, and More
Explore the life cycles, diagnosis, and treatment options for external parasites including fleas, ticks, mites, lice, and ringworm.

Lesson 30: Parasites of the Gastrointestinal Tract and Heart
Learn about the worms that infest dogs and cats, their life cycles, and how we can control them.

Lesson 31: Poisonings in Pets
Investigate substances that can poison pets, including foods and household chemicals, and learn how to treat pets that have ingested poisons.

Lesson 32: Surgery: Preparing the Patient
Learn the names of surgical instruments and how to prepare a patient for surgery, and follow the events during anesthesia induction.

Lesson 33: Surgery: Your Role During and After
Learn how to prepare and handle packs, discover how to monitor patients under anesthesia and look after them once they wake up, and get a behind-the-scenes look at a complete surgery.

Lesson 34: The Job Search and Future Opportunities
Learn how to prepare an effective resume and be your best in an interview, and explore ideas for advancing your skills."

Program Course List

Veterinary Assistant: 170 Hours
Do you love animals? Have you ever thought about a career as a veterinary assistant? Taught by a practicing veterinarian and college instructor, this intensive program provides the information you need to work with animals in a veterinary hospital.

You’ll first study the major organ systems that you’ll need to know about as a veterinary assistant. Next, you’ll learn front office duties so you can see how to work with clients and handle medical records. You’ll also delve into the communication skills that come in handy for the assistant.

Then you’ll learn the skills necessary to work in the back of the hospital. You’ll see how to restrain animals for procedures, take their vital signs (temperature, pulse, and respiration rate), trim their nails, and properly bathe them. You’ll also gain the expertise you need to educate clients about key topics in pet care, such as nutrition, vaccinations, and administering medication.

The program also shows you how you can be an asset during surgery and dental procedures by monitoring heart rate and breathing, passing instruments to the surgeon, and charting teeth. You’ll learn how to prepare prescriptions, take blood samples, perform laboratory tests, and take radiographs.

The program concludes with a lesson to prepare you for the job market, in which you’ll see how to create an effective resume, advance your skills, and develop strong interview skills. Upon passing this program, you’ll have the credentials and knowledge to be a valued team member in a veterinary hospital.

Introduction to Leadership: 5 Hours
This course examines how to be a successful (that is, effective) leader. Based on D. Quinn Mills’ book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course asks the crucial questions about leadership in today’s organizations: What is leadership and why is it important? What does effective leadership require? What is visionary leadership? What is the role of charisma? What is the difference between managing, administering, and leading?

Leaders and Work-Life Balance: 5 Hours
This course addresses the question of work-life balance, one which is of great importance to leaders in all settings. Based on D. Quinn Mills’ book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course looks at methods and techniques to reconcile work and family. You will also consider the question of personal fulfillment and the needs and demands of leadership.

Leading and Managing Change: 5 Hours
Whether adopting new technology or adapting to a drastic shift in an organization’s core focus, managers play a fundamental role in effecting changes. Based on D. Quinn Mills’ book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.

Leading Teams: 5 Hours
This course addresses the key issues surrounding leadership in a team. Why is it important? What does it require for a team leader to lead his team effectively? Based on D. Quinn Mills’ book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course considers how team leaders must account for the special and unique circumstances of working in a team, where responsibility, accountability, communication, and leadership are shared.

Business Essentials: 30 Hours
This course teaches students the basic necessities of business, to help them develop core competencies they can use in the business world. The course provides a broad introduction to business, covering business principles, structure, and functions of management. The course examines the purposes and activities of organizations of various types, sizes and structures, and explores the interrelationships among functional departments. Students will also learn about different forms of ownership, management functions, styles, and processes. Learning objectives for each lesson are accomplished through a combination of theory and conceptual application within exercises. Students are given ample opportunity to practice, apply, and develop their business knowledge and skills through review questions and practical exercises. Course manual provided for on-going reference. There is a final exam upon completion of the course. Participants who receive 75% or higher on their exam will receive a certificate.

Management Fundamentals: 25 Hours
Management Fundamentals is an introductory management course that provides students with the essential tools required of today’s effective supervisors or junior managers. The course combines theoretical, how-to information, with practical applications. Students are required to draw on their own experiences, to research information, and to apply their knowledge to typical junior management situations. The course provides students with a balance of soft and hard skills. The soft skills students will develop and apply to realistic case studies include communication, problem-solving, decision-making, negotiating, planning and organizing, time management, facilitating, and coordinating. The hard skills include setting goals and objectives; preparing forecasts and budgets; using planning and organizing tools; maintaining records; drafting training and development plans, procedural checklists, and reward initiatives; and developing strategies. Course aims to assist students in learning how to handle the basic responsibilities of a managerial position.

Marketing and Sales: 30 Hours
Course introduces students to the theory and application of modern marketing concepts, principles, and techniques, and examines the importance of marketing in society as well as within a company. Learning objectives for each lesson are accomplished through a combination of theory and conceptual application within exercises. Students are given ample opportunity to practice, apply, and develop their skill set.

Business Financial Management: 40 Hours
The Business Financial Management course teaches students about the fundamentals of business financial management, and helps them to develop core competencies to understand and analyze financial information presented in typical business scenarios.

Business in the Electronic Age: 30 Hours
The Business in the Electronic Age course introduces students to the effects the Internet and other modern technological innovations have had on the global business landscape, specifically the components of ebusiness: business to business commerce, business to consumer commerce, and internal business processes. It focuses on how technology has altered the way businesses operate, with respect to communications, distribution, sales and marketing, procurement, and the management of information. In addition, students examine how organizations use the Internet and software systems to remain productive and competitive in their existing marketplaces, thereby driving technological innovation.

Business Presentation Skills: 25 Hours
The Business Presentations course is designed to introduce students to tools and techniques used to create and deliver effective presentations to many types of audiences, including managers, colleagues and existing and prospective clients. Students are given the opportunity to explore and practice these techniques throughout the course. Students gain insight into producing effective presentations at each stage of the presentation development process, i.e., planning, creating, strengthening, and delivery. Students are given the opportunity to practice, apply, and develop presentation skills through the completion of hands-on tasks and exercises found throughout each lesson.

Business Correspondence Level 1: 25 Hours
This course places emphasis on the acquisition of skills and style mechanics needed to produce personal and office correspondence. The parts of a business letter are examined in detail, as are the guidelines for organizing and writing a letter.

Human Resource Management: 30 Hours
The Human Resource Management course introduces students to the key concepts and processes of effective human resource management, and exposes them to this dynamic and diverse field. This course provides a foundation in theory and practice of techniques and activities that organizations utilize in acquiring, developing, and maintaining an effective workforce. Topics include human resources planning, recruitment and selection of staff, training and development, performance appraisal, compensation, and employee safety, security, and health. Current events, relevant legislation, and future trends are also explored. Learning objectives for each lesson are accomplished through a combination of theory and conceptual application within exercises. Students are given ample opportunity to practice, apply, and develop their human resource skills through review questions and practical exercises. Multimedia content is incorporated in this course to introduce.

Office Procedures Level 1: 30 Hours
This course teaches introductory office procedures and practices to the novice office worker. It consists of six Lessons and a Final Exam. Each Lesson is divided into Sections with related Tasks. There are questions at the end of each Lesson designed to reinforce the concepts the student has learned in the Lesson.

Office Procedures Level 2: 30 Hours
This course covers a variety of topics as it simulates an office environment and challenges students with tasks that they would typically perform. This course consists of six Lessons and a Final Exam. Each Lesson is divided into Sections with related Tasks. There are questions at the end of each Lesson designed to reinforce the concepts the student has learned in the Lesson.

Program Classroom Link: https://www.ed2go.com/career/student-login
Program Classroom Link: https://lms.360training.com/lms/login.do

COURSE MATERIAL

Your tuition for this program includes this textbook:

  • Tasks for the Veterinary Assistant, by Paula Pattengale

REGISTRATION CRITERIA

Students should meet the following eligibility criteria:

  • High School Diploma or equivalent
  • English Proficiency

Students need to possess proficiency in reading and writing the English Language, as all of our programs are administered in English. This enables students to communicate effectively through written assignments at the end of each Module.

SYSTEM REQUIREMENTS

Software

  • This program is compatible with Windows and Mac
  • You will need an Internet connection (high-speed is recommended) and email capability
  • We highly recommend that you use the latest version of Chrome and Firefox in place of other web browsers.
    • Cookies must be enabled
    • JavaScript must be enabled
    • Pop-ups must be enabled/allowed
  • Adobe Flash Player and Adobe Acrobat Reader are required for this program.
  • Click here to download the Acrobat Reader.
  • Click here to download the Flash Player.
  • The latest Windows Media Player (free download available)
  • The latest Quick Time Player (free download available)
  • The latest Real Player (free download available)
  • The latest Shockwave Player (free download available)
  • The latest Java (free download available)

Hardware

  • Video card
  • Sound card
  • 512 MB RAM or greater of memory
  • Headphones or Speakers

Wendy Dillon

Wendy brings with her more than 25 years experience in billing, coding, medical office management and medical assisting. Her background includes positions as a clerical medical assistant, clinical medical assistant, medical records technician, medical transcriptionist, emergency medical technician, Emergency Department unit clerk, medical office manager, biller and coder. In addition to emergency medicine, she has worked in the specialties of urgent care, family practice, general practice, dermatology, otorhinolaryngology, orthopedics and audiology.

Wendy is certified by the American Academy of Professional Coders (AAPC) as a Certified Professional Coder (CPC) and by the Practice Management Institute (PMI) as a Certified Medical Office Manager (CMOM). As an office manager/biller/coder, she was a member of the Michigan Osteopathic Association of Practice Managers, Michigan Medical Group Managers, Michigan Medical Billers Association. She also served as a committee member of the Michigan Osteopathic Association of Practice Managers Education Committee and the Michigan Osteopathic Association Informatics and Technology Committee.

Instructor’s Program Schedule and Contact Information

Availability: Sun-Thursday 1PM-4PM, 7PM–10PM Central
Phone: 512-539-2741 (Voicemail Only)

Email: wendy.dillon@360training.com

Website: https://sites.google.com/site/wendydillon360/

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Enrollment Summary

Veterinary Assistant

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