General Policies

1. Courses Offered:
Medical: Transcription, Billing, Coding, Office Assistant, Office Manager
Legal: Transcription, Paralegal/Legal Assistant.

2. Costs:
Charges are assessed as follows: Registration fee, tuition, on-line fee, books, software, hardware, shipping and handling, and final examination and certificates. For a description of the course cost, click on the individual course on the website.


3. Start and End Dates/Time Allowance:

A. The start date is the day the enrollment agreement is signed and received by Meditec. The end date is when the on-line enrollment expires. Printed version of the entire on-line course(s) is provided based upon the following parameters:

i. Payment in full – all hard copies are provided for the entire course with a 4 month access to the on-line course. Extensions are granted for on-line access, if needed. The hard copies are provided in their entirety in order to allow completion of the course, whether off or on-line.

ii. Partial payments by month – hard copies are provided in accordance with the payment schedule on the promissory note. On-line access is allowed based on payment history.

iii. Amount of Monthly Payment: The amount of the monthly payment is determined by the number of months for which a loan is granted.

iv. Extensions: Extensions may be granted on courses that may take longer than 3 months to complete and/or when the standard 12 month enrollment contract expires. This policy shall also apply to enrollment contracts longer than 12 months. Extensions are provided in blocks of 4 months each and a student may order as many as 3 blocks, or a total of 12 months of additional time to complete their course. If purchased separately, each consecutive extension block must be purchased within 10 business days of the last one expiring, in order for the student to maintain an active enrollment status. The cost of an enrollment extension shall be as posted on the website order form at the time the extension is requested, which cost is subject to change without notice, but shall never be less than $300.00 per extension block. To qualify for an enrollment extension, the student must not be delinquent on a payment plan where applicable* and must order the first extension block within 6 calendar months (grace period) of the expiration date of the original enrollment contract. It is understood that once the original enrollment contract has expired and during the grace period, the student will lose access to the online course materials and shall not be provided with technical or course support until such time as an extension has been put in place. Exceptions to this 6 month grace period shall be requested in writing and shall be granted at the sole discretion of the school. Without exception, no extension shall be granted where the first extension block has not been purchased within one year of the original enrollment expiration date. No student shall be permitted to take his/her final exam or to otherwise obtain a certificate of completion on the course, when the original enrollment contract is in an expired status. Therefore, an extension must be purchased; the enrollment status must be active, in order for a student to complete the course and become certified after the original expiration date of his/her enrollment contract.

*Enrollment extensions must be paid in full at the time of purchase and may not be added to an existing payment plan.

NOTE: Please do not order more extension blocks than you feel you need. Unused time within an extension block will not be credited or refunded.

4. Completion Requirement:
At the conclusion of a course, a final examination is required to determine overall competency. The exam is a Pass/Fail grading process. A certificate of completion will be awarded when the final examination is passed with a score of 80 – 85%, depending upon the course.

5. Cancellation Policy:

A. Registration may be cancelled (less the registration fee) without any penalty or obligation within three (3) business days of the enrollment date. “Notice” is delivered by mail, email, fax, or hand, dated and signed as a “cancellation request.” Notice is effective based on the date of postmark, or in the case of an email or fax, the date received by the host mail server or fax machine. After the three days has expired and on-line access has been provided to the entire course, no refunds are granted.

B. Financed course: If a loan was undertaken from any source, once the lender has approved the loan, and/or the loan is funded, no cancellation or refund will be granted. The borrower shall not receive a refund of any loan proceeds from any lender, in full or in part. If a Sallie Mae Loan is selected and additional funds are requested for other material than the course cost, Sallie Mae will provide the overage in funds directly to the borrower. The borrower shall be responsible for any service charges or other fees which may be charged prior to the funding or subsequently, according to the terms of the lending agreement.

C. Failure to Complete: No refunds are granted for a failure to complete a course.

D. Credit Card Disputes: Additional fees may be assessed for capricious use of dispute options to avoid payment or other provisions of written polices or notes.


6. Warranty/Guarantee:
See: Warranty & Guarantee Policy Disclaimer

7. Failure to Pass or Certify:

As with any course of study, the vendor cannot and is not responsible for individual learning, comprehension, and application of the knowledge provided. Failure to pass an examination related to or within the specialty field based on such knowledge and understanding for any purpose shall not be considered reasonable cause for a refund, credit, time limit extension, or for any other purpose.


8. Compliance
:

A. Registration with state: Meditec and Meditec.com’s online training programs and printed home study materials are registered under the Utah Postsecondary Proprietary School Act (Title 13, Chapter 34, Utah Code). Registration under the Utah Postsecondary School Act does not mean that the State of Utah supervises, recommends, nor accredits an institution. It is the individual’s responsibility to determine whether credits, degrees or certificate granted by any institution will transfer to another. This may be done by calling the prospective school. Meditec’s programs have not been accredited by a regional or national accrediting agency recognized by the United States Department of Education.

B. Bond: Under the Proprietary School Act, a surety bond is provided by the company to the Division of Consumer Protection.


9. Graduation Data:

Employment rates for graduates is tracked to the best of Meditec’s ability but is reliant on information from the graduates themselves who are employed. Specific information related to internships is precise.

This policy is effective as of September 19, 2007, and is subject to change without notice. The terms of this disclosure are included and incorporated by reference, into the enrollment agreement.